Frequently Asked Questions
Everything you need to know about furnishing your dream home with HCD Furniture.
What are your standard shipping times?
Most in-stock items are processed within 2-3 business days. Depending on your location, white-glove delivery usually takes 7-14 business days, while smaller decor items arrive via standard ground shipping in 3-5 business days.
Do you offer professional assembly services?
Yes, we offer White Glove Delivery which includes room-of-choice placement, full assembly of your furniture, and removal of all packaging materials for a seamless experience.
What is your return policy for furniture?
We offer a 30-day return window for most items. Products must be in original condition. Please note that custom-made or 'Made to Order' pieces are final sale and cannot be returned.
Are your wood products made from sustainable materials?
At HCD Furniture, we prioritize sustainability. The majority of our collections are crafted from FSC-certified solid wood and eco-friendly veneers to ensure long-lasting quality and environmental responsibility.
Do you provide fabric swatches before I purchase?
Absolutely. We understand that color and texture are vital for your space. You can request up to five complimentary fabric swatches through our website to help you make the perfect choice.
What warranty comes with my furniture purchase?
All HCD Furniture pieces come with a standard one-year limited warranty covering manufacturing defects in materials and workmanship under normal household use.